Business VoIP
Phone Systems

VoIP (Voice over Internet Protocol) is a technology that allows you to make voice calls using a broadband internet connection instead of a regular phone line. It converts your voice into a digital signal that travels over the internet. When calling a regular phone number, the signal is converted to a regular telephone signal before it reaches the destination.

The benefits of VoIP include cost savings, as it often has lower monthly fees and cheaper international rates. It offers greater flexibility, allowing you to make and receive calls from multiple devices, including computers, VoIP phones, or smartphones. Additional features often include voicemail to email, call forwarding, and video conferencing options.

Basic VoIP setups require a broadband internet connection, a modem, and a VoIP-enabled phone or a regular phone with a VoIP adapter. Some services allow you to make calls using just a computer or a mobile app, eliminating the need for specialised VoIP phones.

VoIP call quality is generally comparable to, or better than, traditional phones. It depends on your internet connection’s stability and speed. High-speed internet connections can result in clear, high-quality audio, while slower or unstable connections may lead to poorer quality or dropped calls.

Many VoIP providers offer number portability, allowing you to keep your existing phone number when switching to their service. The process can take a few days to complete, and it’s advisable to check with the provider about their specific policies.